Blogs and Press Releases

When the Scoreboard Scores a Blunder: How Perth Panthers Handled a Faulty Asset with Dynamics 365 Field Service

When the Perth Panthers’ brand-new digital scoreboard failed to deliver, they didn’t waste time with guesswork. Instead, they used Dynamics 365 Field Service to manage the return through RMA and RTV processes — logging the fault, tracking the return, and securing a credit. This blog breaks down how a real-world sports team handled a technical mess with a structured, no-nonsense approach.

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