Power Virtual Agents

How can Proximo 3 support your Power Virtual Agents journey?

Power Virtual Agents is an AI-powered chatbot solution that enables businesses to create and deploy automated customer service conversations. It makes use of natural language processing capabilities to recognize customer intent and provide accurate, personalized responses.


The product allows for continuous improvement through data-driven insights that help you refine the conversation experience and increase efficiency over time. Power Virtual Agents also integrates with existing systems to extend customer support capabilities to a variety of channels, including web, mobile, and messaging platforms.  


We deliver a rich ‘Experience as a Service’ offering, to build ideal solutions for any business looking to automate customer service conversations efficiently by reducing the time customers spend waiting in queues and increasing their satisfaction with faster resolutions.

The Evolution of Power Virtual Agents

Back to Basics

Allow Proximo 3 to boost your customer service satisfaction rates and increase efficiency with this AI-powered chatbot solution

Speak to an Expert

Book yourself a 30-minute free consultation around your current Power Virtual Agent needs

Benefits of Power Virtual Agents

Automate Customer Service

  • Increase effciency
  • Automate repetitive tasks
  • Reduce call centre traffic
  • Handle routine inquiries
  • Enhance customer satisfaction

Self-service Support

  • Reduce wait times
  • Provide 24/7 support
  • Improve response times
  • Provide personalised support
  • Offer immediate responses


  • Scale globally
  • Handle high volumes
  • Adapt capacity easily
  • Handle multiple channels
  • Handle multiple languages


  • Create custom dialogs
  • Add natural language processing
  • Customise branding and design
  • Integrate with business workflows
  • Use templates and customisation tools


  • Reduce costs
  • Increase efficiency
  • Reduce response times
  • Handle complex inquiries
  • Improve accuracy and consistency
I highly recommend Proximo 3 as they've fulfilled our needs and surpassed our expectations.
club vita logo in grey and green writing
Jacklyn Hopkins
Senior Marketing Consultant - Club Vita

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